what happens to amazon fba returns is a common question for many sellers. When a customer returns a product purchased via Amazon FBA, the item is sent back to Amazon’s warehouse, where it is either processed as a return or disposed of. Depending on the condition of the product, it may be returned to inventory for resale or removed from the warehouse. Amazon also offers the option for sellers to have returned items sent back to them at their own expense. Sellers can manage returns via the Amazon Seller Central dashboard.